PrivacyPolicy

Information We Collect

We collect information you provide directly to us, for example when you submit our contact form, enquire about donating, apply to volunteer, or request updates about our work.

• Contact details — your name, email address, and phone or WhatsApp number.
• Enquiry details — the subject and content of the messages you send us.
• Donation-related information — pledge amounts and giving preferences you share with us. We do not collect or store card or mobile money credentials through this website.
• Communication preferences — whether you have opted in to receive updates.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, donation offers, volunteer applications, and partnership proposals.
• Send you programme updates and newsletters — only if you have opted in.
• Maintain accurate records of donations and pledges for our financial accountability and audit obligations.
• Improve our website and communications.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only where required by law, with external auditors as part of our financial accountability commitments, or with service providers (such as email services) who process it on our behalf under confidentiality obligations.

Data Retention & Security

We keep personal information only for as long as it is needed for the purposes described above, or as required by Ugandan law and our audit obligations. We take reasonable technical and organisational measures to protect the information we hold.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw your consent to receive updates at any time, by emailing info@razwa.org.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

Contact

Questions about this policy or how we handle your information can be sent to info@razwa.org, or addressed to Razwa Foundation Uganda, Busia District, Eastern Uganda.